warranty

Evolve 2023: Uncovering D2C brand stories

Butter & Co was featured in Evolve 2023, a special research report released by Images Group and DHL to uncover stories of D2C brands in India.

At butter & co we make each piece with a lot of love and care. All of our pieces are handmade by our craftsmen with the utmost attention to detail. We want to build life long relationships and hope you have a smooth experience. Variations may occur from the images shown on the website and the actual pieces you receive due to the irregularities in fresh water pearls.

Any piece that you receive from us qualifies for repairs for 3 years from the date of purchase. Under this warranty we’ll work with you to figure out a solution in case of any manufacturing defects or damage to the material and workmanship. Just contact us via hello@butterandco.com

Please note that this warranty does not cover lost or misplaced items, scratches due to daily usage or wear and tear and breakage due to poor care and storage. The warranty also does not cover products that may have been altered by a third party vendor. In case of any defects the product(s) must be returned directly to butter & co to qualify for repairs, replacements or resizing.