At Butter & Co we make each piece with a lot of love and care. All of our pieces are handmade by our craftsmen with the utmost attention to detail. We want to build life long relationships and hope you have a memorable experience.

Any piece that you receive qualifies for up to 3 years of repair from the date of purchase. Under this warranty we’ll work with you to figure out a solution in case of any manufacturing defects or damage to the material and workmanship. Just contact us via hello@butterandco.com

Please note that this warranty does not cover lost or misplaced items, scratches due to daily usage or wear and tear and breakage due to poor care and storage. The warranty also does not cover products that may have been altered by a third party vendor. In case of any defects the product(s) must be returned directly to Butter & Co to qualify for repairs, replacements or resizing. Also note that variations may occur from the images shown on the website and the actual pieces you receive due to the nature of fresh water pearls.